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Customer Support Executive

Kochi Junior 8000-10000

Job Description

We are looking for smart young talents for our in-house project JOBOY for customer support and operations profiles in Kochi. Candidates must have the capability to listen to our users and communicate the sma ewith our service partners. Customer support is the front-end of our service and your communication and problem resolving skills matter a lot in our growth. Are you interested to grow with a startup that has been counted among the top 30 startups in Asia then send your resume ASAP. 

Responsibilities
  • Attend user calls and schedule the work as per user user convenience.
  • Prepare work report and update the job status on time
  • Manage and update the service provider details for smooth communication
  • Manage the work cycle and update the customer. Get the work feedback and update the management for process and technology improvements
Required Skills
  • Graduate with basic knowledge in English.
  • Basic knowledge of MS Excel and Word
  • Good communication skills
  • Problem solving skills
  • Good attitude
How to apply

You can send your profile at recruitment@serville.in or apply in this page